Understanding Neurodiversity: How Online NDIS Allied Health Providers in Australia Can Lead the Way 

neurodiversity

This blog was written by Therapy Connect’s Community of Practice Leads Katelynd, Skye and Lauren

As more people learn about neurodiversity, there’s a growing need for inclusive and personalised support—especially through online therapy in Australia. For NDIS allied health providers, particularly those offering online psychology, speech therapy, and occupational therapy, this is a great opportunity to be leaders in the space. 

By offering telehealth occupational therapy, online speech pathology, and other flexible supports, providers can make a big difference for neurodivergent people and their families across Australia. 

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What is Neurodiversity? 

Neurodiversity means that everyone’s brain works in a different way. Some people are neurotypical—they think and learn in ways that are expected by society. Others are neurodivergent, which includes people with: 

  • Autism 
  • ADHD 
  • Dyslexia 
  • Tourette Syndrome 
  • Sensory processing differences 
  • Intellectual disabilities 
  • Learning difficulties 

These are not disorders to “fix”—they are simply different ways of experiencing the world. 

Online psychologists in Australia and other allied health professionals are increasingly adopting this perspective. Neurodivergent individuals often have unique strengths in creativity, memory, or problem-solving. With the right support—like speech therapy for autism or occupational therapy for autism—they can thrive in school, work, and daily life. 

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What Does It Mean to Be Neuroaffirming? 

Neuroaffirming therapy is all about acceptance and respect. It means: 

  • Supporting people as they are 
  • Valuing their communication and learning styles 
  • Avoiding goals that try to “normalise” them 
  • Setting goals with the person, not for them 

This fits perfectly with the core values of the NDIS—choice, control, and individualised support

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Why Online NDIS Providers Can Be Innovators 

Online allied health services are already different from traditional clinics. Through tools like OT telehealth, online speech therapy, and virtual psychology sessions, providers can offer flexible, empowering care that works well for neurodivergent clients. 

Here’s how Therapy Connect and other online therapists in Australia can lead the way: 

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1. Flexible Services That Fit the Client 

Online therapy means clients can stay in familiar, calming environments like their own homes. This is especially helpful for autistic individuals or those with sensory differences. 

Examples: 

  • A teen with ADHD might prefer short, focused online psychology sessions instead of long appointments. 

Speech therapists in Australia and online occupational therapists can offer: 

  • Shorter or flexible session times 
  • Visual schedules and sensory breaks 
  • Choice to have camera on/off 
  • Personalised approaches that respect sensory needs 
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2. Using Lived Experience to Shape Services 

The best online therapists listen to the people they support. This might mean involving neurodivergent individuals in: 

  • Reviewing therapy documents and resources 
  • Co-developing goals for NDIS speech therapy or executive functioning coaching 
  • Giving feedback on therapy tools or session formats 

When services are shaped by lived experience, they’re more relevant, respectful, and effective. 

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3. Providing Easy-to-Understand Support Tools 

Neurodivergent clients often benefit from clear, simple, and visual resources. Online services can easily provide: 

  • Short videos explaining therapy goals or exercises 
  • Step-by-step visuals for ADLs (Activities of Daily Living), fine motor or gross motor routines 
  • Plain English handouts and Easy Read versions of reports 

These tools help people feel more confident and in control. 

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4. Training Therapists to Be Neuroaffirming 

Even experienced speech pathologists, occupational therapists, and online psychologists need regular training. Online providers can lead by offering training on: 

  • Understanding sensory needs in telehealth occupational therapy 
  • Masking, burnout, and communication preferences 
  • Using identity-first language (like “autistic person”) 
  • Creating goals based on client interests and NDIS goals 

This supports the development of therapy that’s affirming, respectful, and engaging. 

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5. Letting Clients Lead the Way 

Instead of focusing on changing behaviours, online therapists in Australia can focus on building self-awareness, confidence, and communication. 

Examples: 

  • In autism speech therapy, encourage the use of AAC (Augmentative and Alternative Communication) if verbal speech isn’t preferred. 
  • In occupational therapy online, support clients to build sensory kits or self-care strategies that actually work for them. 

The goal is always: support the person, don’t try to “fix” them. 

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Final Thoughts: Leading with Innovation and Care 

As the understanding of neurodiversity grows, online allied health providers in Australia are in a unique position to lead the way. Whether through speech therapy online, NDIS dietitian services, or online occupational therapy for kids, they can offer flexible, empowering, and truly person-centred support. 

It’s not just about good therapy—it’s about inclusion, respect, and innovation. 

Picture of Libby Wright

Libby Wright

Libby is a passionate and collaborative operations people leader with 10 years experience in the healthcare industry. Libby worked as a physiotherapist for a number of years before completing a Master of Commerce at UNSW to move into operational leadership. Libby has experience in leadership, strategy, change management, business development, quality and compliance, and business integration. For the last few years, Libby has worked in the NDIS leading teams in growing allied health organisations to deliver a high-quality service to clients whilst achieving key business objectives.

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