Online therapy (telehealth) is allied health services you can have on:
- your computer
- tablet
- or phone
And offers an easy way to get services at home. In this document we talk about how we make accessing online therapy easier at Therapy Connect.
“I’m not good with technology, what if I struggle with setting this up?”
We know using technology can sometimes be hard, so we make it easy with clear guidance and support. If a video session doesn’t work, we can quickly switch to a phone call. Many clients find it easier than expected!
“Will my child be able to stay focused during online sessions?”
We keep kids interested using fun activities like screen-sharing games and using video call background effects. Being at home allows them to move around freely, take breaks, and even include favorite toys—making therapy more enjoyable and effective.
“Isn’t in-person therapy better?”
Research shows online therapy is as effective as in-person. Studies by Therapy Connect and the University of Sydney show positive outcomes, especially for children. Additional research highlights benefits of online therapy in communication and managing emotions in people with Autism.
“Can therapists still see non-verbal cues online?”
Our practitioners are trained to look out for non-verbal cues in video calls. Using online video can sometimes make it easier to review sessions and catch details.
“Do clients act differently online?”
At home, clients feel comfortable enough to show their real selves. This can give therapists a clearer view of their day-to-day behaviour and needs, making the session more effective.
“Is it hard to feel connected in online therapy?”
Many clients quickly build a strong bond with their therapist, whilst also enjoying the comfort of home. Our therapists work hard to build sessions around clients, making sure clients feel supported and heard.
“Is online therapy worth the cost?”
Online therapy offers great value by removing travel time and allowing you to join sessions from home. It’s flexible, convenient, and just as effective as in-person therapy for many people.
Online therapy might not be for everyone, but for many, it’s a flexible, effective, an easy to access option. We’re here to make accessing online therapy as easy as possible and answer any other questions you may have.
