Telehealth, or online therapy, offers a convenient way to access therapeutic services from the comfort of home. However, many people have questions about potential barriers.
This blog addresses common concerns to help clients and parents feel confident in choosing online therapy at Therapy Connect.
1. “I’m not very comfortable with technology. What if I have trouble with the platform?”
We understand that technology can sometimes feel tricky, especially if it’s new or you’ve had issues with it before. At Therapy Connect, we make it as easy as possible, providing clear guidance and support to help you feel at ease with the platform. If a video call isn’t working, we can switch to a phone call—many clients find online therapy easier than expected!
2. “Will my child be able to stay focused in an online session?”
Engaging children, especially those with attention challenges, is a priority for us. Online therapy allows us to work in the child’s natural environment, where they feel more at ease and free to move around. We incorporate screen-sharing games, green screen effects, and interactive activities to keep things interesting. We also encourage breaks and even bring favourite toys into the session. This flexibility can help children engage in therapy for longer and enjoy their sessions.
3. “Isn’t therapy more effective in person?”
More and more research supports that online therapy is as effective as in-person therapy. Lacono et al (2016) found that teletherapy achieves outcomes similar to traditional care. Studies by Therapy Connect and the University of Sydney further show that remote therapy delivers high-quality, evidence-based results, supporting functional progress for children. Chen et al (2022) highlight specific benefits for participants with Autism, including improved communication, social interaction, and emotional regulation. Additional research from Dr. Felipe Retamal-Walter and the University of Queensland underscores teletherapy’s effectiveness for family-centered, goal-oriented support, demonstrating its accessibility and positive impact across a variety of therapeutic needs
The familiar home setting can reduce anxiety, helping clients quickly build rapport with therapists. Family members can also participate more easily, supporting therapy progress at home. At Therapy Connect, our speech therapists, occupational therapists tailor therapy to each client’s needs and goals.
4. “What if the therapist misses non-verbal cues online?”
Our practitioners are very experienced in observing non-verbal cues even in virtual settings. Video sessions can provide unique advantages, such as replaying parts of the session to review non-verbal communication. In fact, some aspects of non-verbal communication may be easier to analyse in online therapy than in real-time interactions. When additional support is needed, we work closely with family members to ensure no detail is overlooked.
5. “Do clients behave differently in online sessions?”
The familiar home environment in online therapy often allows clients to feel comfortable enough to express their true selves, which may include moments of frustration or overwhelm, especially for young children. Online Therapy gives therapists a better understanding of clients’ behaviour in a natural setting, which can improve the effectiveness of therapy.
6. “Is it harder to feel connected or engaged in a virtual setting?”
Building a trusting relationship is important, and online therapy makes it possible to create a supportive, engaging environment. Our practitioners focus on understanding each client’s interests, goals, and challenges. Many clients find comfort in being in their own space and appreciate the connection established, even after the first session. If you ever have suggestions for enhancing your experience, we’re here to listen.
7. “Is online therapy worth the cost compared to in-person therapy?”
Online therapy often brings added value, like eliminating travel time and offering sessions from home. This flexibility can make therapy easier to fit into your life, leading to more consistent participation and better outcomes. Online therapy is designed to provide the same quality of care and goal-focused support as in-person sessions, helping clients meet their goals efficiently and effectively.
While online therapy may not be a perfect fit for everyone, it offers a flexible, effective, and convenient approach for many. At Therapy Connect, we’re here to answer any further questions and to make this experience as seamless as possible.
