Written by Kate Atholwood- OT Team Manager
At Therapy Connect, we believe everyone should have access to the right tools and support to live safely, independently, and confidently—no matter where they live in Australia. That’s why we proudly deliver Assistive Technology (AT) assessment and prescription entirely online, providing expert support under the NDIS through our online occupational therapy, speech therapy, and psychology teams.
Whether you’re beginning your NDIS journey, supporting a loved one with a disability, or ready to review your current equipment, our experienced Occupational Therapists (OTs) are here to guide you—from your first consultation to AT prescription and post-delivery support.
Assistive Technology: What We Offer
Assistive Technology includes tools that support people to live independently, manage daily tasks, and participate in everyday life. At Therapy Connect, we support the full process of AT prescription—100% online.
We Provide:
✅ Functional AT assessments via telehealth
✅ Qualified and experienced online occupational therapists
✅ Customised equipment recommendations and supplier coordination
✅ Full NDIS documentation and submission support
✅ Follow-up support to ensure long-term success
All services are delivered by highly experienced clinicians who specialise in NDIS and disability supports, with a strong understanding of the complex needs of people with autism, physical disabilities, and chronic health conditions.
How AT Works at Therapy Connect
1. Meet Your OT
You’re matched with a dedicated and experienced occupational therapist online, who understands your goals and unique support needs.
2. Initial Online Assessment
We connect via Zoom to understand how you live, your current NDIS plan, and the assistive technology that could improve your independence and safety.
3. Functional Observation
Your OT will observe how you manage everyday tasks and gather measurements if needed (with support from caregivers, friends, or local reps).
4. Research & Recommendations
We research the most suitable assistive technology—ensuring all options are aligned with NDIS criteria, your personal goals, and your living environment.
5. Trials & Training
We coordinate local trials (in-home or showroom) and provide support via Zoom. Your OT ensures you feel confident using your equipment and provides training if needed.
6. Documentation & Submission
Once a suitable item is chosen, your OT prepares the necessary NDIS documentation—support letters, quotes, AT forms—and handles the submission.
7. Follow-Up Support
After your item arrives, we check in to ensure it’s working for you, provide training, and make any adjustments needed.
Common Assistive Technology We Prescribe Online
We support a wide range of assistive technology through our online therapy model, including:
Bathing Aids
- Shower chairs, mobile commodes, long-handled sponges
Toileting Aids
- Over toilet frames, raised seats, grab rails, basic bidet systems
Daily Living Aids
- Adaptive kitchen tools, dressing aids, reaching tools
Bedroom Aids
- Electric beds, pressure-relief mattresses, transfer aids
Mobility Aids
- Walking sticks, four-wheeled walkers, basic wheelchairs, scooters
Seating & Positioning
- Recliner chairs, pressure care cushions, custom seating systems
Simple Home Modifications
- Grab rails, threshold ramps, small access modifications
Complex Mobility Solutions
- Custom manual and powered wheelchairs with posture and seating support
Why Choose Therapy Connect?
Here’s why families, participants, and support coordinators choose us:
🔹 Fully Remote: Convenient, private, and accessible across Australia
🔹 Experienced Team: Passionate OTs who specialise in AT and the NDIS
🔹 Tailored Recommendations: Based on your unique functional needs and goals
🔹 Start-to-Finish Support: From your first Zoom call to the final device delivery and beyond
