Therapy Connect is a leading provider of allied health 100% by telepractice and registered with the NDIS in all states and territories of Australia. Therapy Connect delivers speech therapy, occupational therapy, psychology, physiotherapy and dietetics to children, families and adults all over Australia and has been doing so for the past 6 years.  

As leaders in this sector, we understand how to deliver quality allied health via telepractice that is consistent with contemporary disability practice.

Do you need therapy supports but have to socially isolate?

With the daily escalation of COVID-19 in Australia and our understanding of the critical importance of social isolation to help ‘flatten the curve’, the delivery of health services online through telepractice is a significant solution.

Here at Therapy Connect, we deliver speech therapy, occupational therapy, psychology, physiotherapy and dietetics to children, families and adults all over Australia, all through telepractice. We have over 7 years experience delivering therapy fully online and have a team of more than 20 practitioners. We are registered with the NDIS and understand how to deliver high quality therapy supports completely remotely.

How does telepractice work?

Therapy via telepractice is just like face-to-face therapy except that it’s done over the phone and by videoconference. This means you can be at home or any location that suits you and don’t have to come into physical contact with anyone. There are no waiting lists, no travel time and no need to put your health at risk sitting in a waiting room.

When you contact us, we will:

  • talk with you over the phone about what you or your child needs and if online services will work for you;
  • talk through any concerns you have and how to overcome any challenges;
  • share evidence with you about how telepractice works.

If you are happy to go ahead, we will work with you to plan the therapy type and frequency that suits you and then hand pick the best fit practitioner for you, based upon the skills needed and times requested.

What about the technology?

We know that everyone has different levels of confidence with technology so we will talk through what you might need and give you the opportunity to test it out. We make it as simple and user-friendly as possible. If you’ve ever used FaceTime or Skype, it’s not too different and we’ll make sure it works for you before you make a commitment.

How do you make sure the therapy is high quality?

We know what it takes to deliver quality allied health services via telepractice that are consistent with contemporary disability practice. Early on, we partnered with The University of Sydney Wobbly Hub team in the project Telepractice for children with complex disability which allowed us to understand how to adapt therapy for online delivery. It has taken years of work to establish a successful model and we have just passed our NDIS certification audit with elements of best practice.

What we have learned is that telepractice works best when people are given lots of support at the start to make sure they and comfortable with the technology and prepared for sessions and where practitioners know how to adapt their therapy and resources for online delivery. We ensure our practitioners receive training in telepractice and support them to plan, deliver and improve their services.

We also know that the fundamentals of high quality telepractice are that:

  • quality service prioritises building relationships and giving the person choice and control; 
  • you achieve excellence with skilled professionals and a lot of behind the scenes work; and
  • the technology is simply the vehicle for service delivery needs to meet the needs and goals of the person.

Want to know more?

At the moment, we can deliver speech therapy, occupational therapy, psychology, physiotherapy and dietetics to anyone, anywhere in Australia. 

If you are interested, contact us on the details below:

Phone: 1300 757 806

Email: reception@therapyconnect.com.au

Web: www.therapyconnect.com,au

To find out the latest news on protecting yourself from COVID-19, have a look at the following resources:

Australian Government media updates:

https://www.pm.gov.au/media

Australian Department of Health updates:

https://www.health.gov.au/

World Health Organization (WHO) advice for the public:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

NDIS Commission updates:

https://www.ndiscommission.gov.au/resources/coronavirus-covid-19-information