How we work with you

At Therapy Connect we are passionate about giving families choice and increased access to high quality therapy supports. We offer a coordinated team approach meaning that families can access high quality “Therapy Anywhere Anytime”.

We understand child development, disability and family life. We help you set goals that you care about. Our team collaborates and works in partnership with your family for the benefit of your child. We share our knowledge and skills and talk about the evidence for therapy supports. We discuss your concerns, offer choices to you and respect your decisions.

Using videoconferencing, we can observe your child in various settings and situations to understand their likes, dislikes, strengths, interests and needs.

We help you link therapy strategies into daily routines at home, childcare, kinder and school. We can provide online therapy supports across all of the settings your child participates in such as home, childcare, playgroup, kinder and school.

Our services are enjoyable and productive.

What is online therapy?

Online therapy uses videoconferencing technology to deliver therapy services over the internet wherever you may be; at home, school, preschool or childcare. It is also known as “teletherapy”, “telepractice” or “telehealth”.

Teletherapy is just like face-to-face speech therapy but instead of sitting across the table from the therapist you will be viewing each other across the internet on your computer screens. All you need is a computer or tablet with a camera and microphone and an internet connection. If you don’t have the internet or your connection is too slow, we will try to find an internet facility in your community that you can use.

There is emerging evidence that clinical outcomes and client satisfaction with online therapy are equivalent to conventional face-to-face therapy.

How does online therapy work?

When you contact Therapy Connect we will give you advice about the technology required and help you to set up a trial videoconference. You will need a computer, laptop or mobile device with a camera and microphone and internet connection.

A parent or helper needs to be present during the therapy session just as they would in a clinic based session. Sometimes the parent and therapist will need to find ways to keep a child engaged near the camera and microphone. We certainly don’t expect your child to sit quietly in front of a computer for an entire session!

Initial consultations are about getting to know you and your child. We may ask lots of questions, review video footage and conduct some assessments. Subsequent sessions are focused on specific goals agreed for your child.

Activities can be mailed or emailed to you before your session or they may be provided by sharing information from the computer screen. Parents may be asked to gather up materials from their own collection of toys, books and household items ready for a therapy session.

Families need to plan how they are going to prepare a child for their teletherapy session and make sure they are not suddenly taken away from a favourite activity. Parents need to think about how they are going to manage other children during the session and what they are going to do if the phone rings or someone comes to the door.

How do you refer to Therapy Connect?

Parents and carers can refer their children to Therapy Connect. You can make a referral direct to a Speech Pathologist, Occupational Therapist or Psychologist using the web form on our Contact page or just call us to discuss your child’s needs.